daisy maids ("we," "us," or "our") operates the website daisymaids.com (the "site"). this privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services. please read this policy carefully. if you do not agree with the terms of this privacy policy, please do not access the site.
information we collect
information you provide to us
we may collect information that you voluntarily provide when you:
- fill out a quote request or estimate form
- contact us by phone, email, or through the site
- subscribe to our newsletter or enter a giveaway
- apply for employment through our careers page
- purchase a gift certificate
this information may include your name, email address, phone number, home address, city, zip code, and any additional details you include in a form submission (such as square footage, number of bedrooms and bathrooms, type of service requested, preferred scheduling, and comments or special requests).
for employment applicants, we may also collect information relevant to the application process such as work history, availability, and references.
information collected automatically
when you visit our site, we may automatically collect certain information about your device and usage, including:
- ip address
- browser type and version
- operating system
- referring urls and pages visited
- date and time of visits
- time spent on pages
this information is collected through cookies, web beacons, and similar tracking technologies. see the "cookies and tracking" section below for more details.
how we use your information
we may use the information we collect for purposes including:
- responding to your quote requests and inquiries
- scheduling and providing cleaning services
- processing gift certificate purchases
- sending you service confirmations, reminders, and follow-ups
- sending promotional offers, coupons, and newsletters (only if you have opted in)
- processing employment applications
- improving our website, services, and customer experience
- complying with legal obligations
how we share your information
we do not sell, trade, or rent your personal information to third parties. we may share your information in the following limited circumstances:
- service providers: we may share information with trusted third-party vendors who assist us in operating our website, processing payments, sending communications, or performing other business functions on our behalf. these parties are obligated to keep your information confidential.
- legal requirements: we may disclose your information if required by law, regulation, legal process, or governmental request.
- business transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
cookies and tracking
our site may use cookies and similar tracking technologies to enhance your experience. cookies are small files stored on your device that help us understand how you use our site.
we may use:
- essential cookies that are necessary for the site to function properly
- analytics cookies (such as google analytics) that help us understand site traffic and usage patterns
- marketing cookies that help us deliver relevant advertisements
you can control cookie preferences through your browser settings. disabling cookies may affect certain features of the site.
third-party links
our site may contain links to third-party websites or services that are not operated by us. we are not responsible for the privacy practices of these third parties. we encourage you to review the privacy policies of any third-party sites you visit.
text messaging and communications
by submitting a form on our site, you may agree to receive automated promotional messages from daisy maids at the phone number provided. consent is not a condition of purchase. message frequency varies. message and data rates may apply. reply HELP for help or STOP to cancel at any time.
data security
we implement reasonable administrative, technical, and physical safeguards to protect your personal information. however, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
your rights and choices
you may:
- opt out of promotional emails by clicking the "unsubscribe" link in any marketing email we send
- opt out of text messages by replying STOP to any message
- request access to your personal information by contacting us at the information below
- request deletion of your personal information by contacting us at the information below
we will respond to your request within a reasonable timeframe.
children's privacy
our site and services are not directed to individuals under the age of 13. we do not knowingly collect personal information from children under 13. if we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
california residents
if you are a california resident, you may have additional rights under the california consumer privacy act (ccpa), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. as stated above, we do not sell personal information.
to exercise your rights, contact us using the information below.
changes to this policy
we may update this privacy policy from time to time. when we do, we will revise the "last updated" date at the top of this page. we encourage you to review this policy periodically to stay informed about how we protect your information.
contact us
if you have questions or concerns about this privacy policy, please contact us:
